sreArchived
1 messages
sheldonhover 3 years ago
I wish datadog had put more effort into the core features of an incident tool.
Their incident tool is refreshingly simple, but missing some key things for it to be viable.
Was hoping to get folks on it as a "simple version of OpsGenie" but it's missing:
• Dedicated app/alerting (at least as for incident stuff)
• Easy slack integration. If i open in a channel, I can't have all updates piped through. I have to have it create a dedicated channel and at my place that's not possible.
• Links to other things in datadog don't automatically prettify.
• No escalation policy/team schedule for handling.
So many things missing. Seems like it would be really nice experience being in a single place if wasn't just a barebones way to organize a chat.
Their incident tool is refreshingly simple, but missing some key things for it to be viable.
Was hoping to get folks on it as a "simple version of OpsGenie" but it's missing:
• Dedicated app/alerting (at least as for incident stuff)
• Easy slack integration. If i open in a channel, I can't have all updates piped through. I have to have it create a dedicated channel and at my place that's not possible.
• Links to other things in datadog don't automatically prettify.
• No escalation policy/team schedule for handling.
So many things missing. Seems like it would be really nice experience being in a single place if wasn't just a barebones way to organize a chat.