A Terraform change feels too risky
State, module upgrades, or dependencies are making a routine change difficult. We can help you work through the approach and scope the engineering work.
Cloud Posse support & advisory
Stuck on something? Let’s work through it.
Get help with Terraform, Atmos, and AWS from the engineers behind Cloud Posse’s open source. Tell us what’s getting in your way. You don’t need to pick a support package before we talk.
Talk through your problemThe first conversation is free. Technical support and hands-on work are paid, with scope and terms agreed before we start. This is not an emergency response service.
Does any of this sound familiar?
You’re figuring out Atmos
You’re adopting Atmos, organizing stacks, or trying to understand how the pieces fit together. Talk with the team that builds it.
Your AWS platform needs attention
Account boundaries, deployment pipelines, or day-to-day operations are getting in the way. Let’s start with the problem you need to solve.
Start with the problem, not the package.
We’ll ask what you’re trying to do, what you’ve tried, and what your team needs from us. From there, we can discuss ongoing guidance, a defined piece of engineering work, or a deeper assessment. We’ll also tell you when something is outside our support scope.
Want to compare options first? See support plans, or learn about the $24,000 assessment.
Already a customer?
Use the support channel agreed in your engagement so your request reaches the team with your project context. There’s no need to book a sales conversation.
Looking for a community discussion?
Join SweetOps to ask questions and compare notes with Cloud Posse maintainers and fellow practitioners. Community participation is voluntary; it isn’t a substitute for contracted support.
Support questions Before we talk
Do we need to know which plan we want?
No. Start with the problem and the kind of help you need. The first conversation is free; any technical review or engineering work is scoped and paid separately.
Can you help us with Atmos?
Yes. We build Atmos and help teams adopt it, organize their stacks, and work through architecture and deployment questions. You can use our Terraform components or your own.
Do you support every Terraform setup?
Our ongoing support focuses on Atmos and the Cloud Posse reference architecture. If you use our modules in a different setup, tell us about it. We can discuss whether a separately scoped consulting engagement or migration makes sense; we don’t promise support for every toolchain.
What if we need hands-on work or ongoing guidance?
We offer both scheduled engineering work and ongoing advisory options. We’ll agree on the scope, availability, and response expectations before you commit. You can also compare the support plans.
Is SweetOps the same as paid support?
No. SweetOps is the community around our open source, where maintainers and practitioners share questions and experience. Replies depend on community availability. Paid support has agreed channels, scope, and service terms.
Start with a conversation
What’s getting in your way?
Tell us what you’re working on. We’ll help you figure out whether we’re the right team to help.